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Mgr, Tour Desk (seasonal)

Job Duties: Manages the tour desk staff and activities. Coordinates tour desk and other department activities to process guest accommodations. Provides customer service and problem resolution within Company guidelines and policies. Carries out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.
Job Requirements: Some college or equivalent certification. Proficiency in the use of computer business application, with working knowledge of computerized hotel reservations systems. Ability to clearly communicate, verbally and in writing, with all levels of employees, management and customers. Two years of progressively responsible positions in hotel front desk or customer service. Demonstrated supervisory experience in a business environment is preferred. Must be eligible to work in the United States.
_We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status._
Company Name: Princess Cruises and Holland America Line
Company Division: Hotels and Lodges
Company Department: Tour Desk
Location Name: Kenai Princess Wilderness Lodge (Cooper Landing, AK)
Location Address: 17245 Frontier Circle
Location City: Cooper Landing
Location State: Alaska
Location Zipcode: 99572
Job Name: Mgr, Tour Desk (seasonal)
Job Requisition ID: 18737
Job Apply Link: http://www.alaskatourjobs.com/current-openings.cfm?jobid=18737
Job Posted Date: 2018-09-12T13:57:38
Job Categorization(s): Guest Services


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